Terms of service

By visiting or purchasing from Raven Pet Store, you agree to these Terms of Service. If you do not agree, please do not use our website.

Products and pricing: We do our best to display our products, descriptions and prices accurately. Prices are in Egyptian Pounds (EGP) and may change without notice. We may correct errors and cancel any order affected by a pricing or stock error.

Orders and payment: An order is confirmed once we accept it. We may refuse or cancel an order if an item is unavailable or if we suspect fraud. Payment must be made using the methods offered at checkout.

Shipping and returns: Delivery is covered by our Shipping Policy and refunds by our Refund Policy.

Privacy: Your personal information is handled as described in our Privacy Policy.

Use of the website: You agree to use our website for lawful purposes only and not to misuse it, disrupt it, or try to gain unauthorized access. All content on this site belongs to Raven Pet Store and may not be copied or reused without permission.

Pet care: Our products are sold for general use. Please consult a veterinarian for any health, dietary or medical concerns about your pet.

Limitation of liability: To the fullest extent permitted by law, Raven Pet Store is not liable for indirect or incidental damages arising from your use of the site or our products.

Governing law: These terms are governed by the laws of Egypt.

Changes: We may update these terms at any time. Continued use of the site means you accept the updated terms.

Contact: For any questions about these terms, contact us via WhatsApp or email.